Get in touch
Have a question, feedback, or need support? We'd love to hear from you.
Company
Cavefish Ltd
Company No. 15127122
ICO Registration: ZB915633
Cardiff, Wales, UK
Response Times
Technical support (business hours)
General enquiries
Enterprise & partnership
Business hours: Monday–Friday, 9am–5pm GMT
Frequently Asked Questions
How do I reset my password?
Visit the password reset page and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if you don't see it.
Can I cancel my subscription anytime?
Yes. You can cancel your subscription from your account settings at any time. You'll retain access until the end of your billing period. No cancellation fees apply.
Do you offer team or enterprise plans?
Yes. We offer team accounts with admin dashboards, SSO integration, and custom onboarding for organisations. Contact us at hello@cavefish.ai with your requirements.
Is my data secure?
Yes. EchoPitch is built by Cavefish Ltd, registered with the UK Information Commissioner's Office (ICO: ZB915633). We process data under GDPR with explicit consent. Video recordings are encrypted and stored securely. See our Privacy Policy for details.
What browsers and devices are supported?
EchoPitch works on Chrome, Firefox, Safari, and Edge (latest versions). A webcam and microphone are required for practice sessions. Mobile browsers are supported for viewing reports, but practice sessions work best on desktop.
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